News & Events
Cybercriminals Target USAA Members
Recent crime reports reveal a social media fraud scheme targeting USAA members. The scheme may target other groups or financial institutions because the techniques can be easily adapted.
The scammer, pretending to be an official representative of USAA, contacts a USAA member on social media (e.g., Facebook, Twitter, and Instagram) claiming the member has won an award or is eligible for a customer incentive. In order to receive the award payment, the member is asked to pay a finder’s fee, commission or service charge.
Conveniently, the fee can be paid from the proceeds of the award. The scammer asks for the USAA member’s mobile banking credentials (username, password and PIN) and uses USAA’s mobile banking application to deposit checks into the member’s account. Then, the member is asked to electronically pay the finder’s fee to the purported USAA official, usually through a wire or money transfer service like MoneyGram or Western Union. Wire and money transfer services are used because traceability is often limited.
Predictably, the deposited award checks are not genuine and, after several days, are returned unpaid and charged back to the USAA member’s account. While the deposits are fake, the money the member wires to the scammer is very real.
Most likely, the scammers surf social media content (images and comments) randomly identifying military personnel and their family members. Once identified, they are prime targets for the USAA scam, not because the scammer has specific knowledge of any actual USAA affiliation. Rather, the scammers shotgun their messages betting (and current reporting indicates good odds of success) that at least some of the recipients actually have USAA relationships.
If you are suspicious about any social media post claiming to be from USAA or you have been approached as described in this Cybercrime Alert Notice, please contact USAA at firstname.lastname@example.org. For similar scams involving other financial institutions, please contact their security department, the Internet Crime Complaint Center or the United States Federal Trade Commission
Purpose for Conducting the Elizabethtown Community Survey
The Elizabethtown Police Department wished to establish a baseline from which to measure its successes relating to fulfilling the community’s needs. In order to do so, it was decided to implement a community-wide survey to determine the following:
· Quality of life issues
· Attitudes toward police
· Recent experiences with crime in their neighborhood
The Police Department will use this information to develop strategies to address each of those above listed categories in such a way as to: build police/community trust, engage in deeper levels of problem identification and problem-solving, and to complement and assist in developing our five-year strategic planning document.
We ask that you to take a close look at the data and consider how it represents your perceptions of the three aforementioned categories. Furthermore, we invite you to send us your thoughts as they relates to the findings, and do so in such a way that we might use them to further enhance our service to the community.
Thank you for continued support in our efforts to provide quality service to each person who resides works or visits our community.
Tracy A. Schiller
Chief of Police
Elizabethtown Police Department
Click HERE for survey results.