COMMUNICATIONS UNIT

Newly hired tele-communicators must attend a four week Tele-Communicator Academy in Richmond, Kentucky, and also have a 12 week "On the Job Training" program.  New tele-communicators are on probation for a period of six months.

Tele-Communicators are responsible for answering five outside police phone lines, 911 lines, security and alarm phone lines, Hardin County Crime Stoppers line, public works phone line and radio frequencies.  Along with handling all the traffic from the officers and answering the phones, they have to dispatch calls for the Public Works/Gas Department and handle all the paper work involved in the communications center, entering calls for service and updating "CAD" (Computer Aided Dispatch), entering stolen property/wanted persons/missing persons in the State/National (LINK/NCIC) computer systems for the Elizabethtown Police Department.  They also handle "Hit" confirmations from other agencies, reference recovered property and/or apprehended wanted/missing persons from other jurisdictions.